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At Storage Society, we believe that peace of mind is part of a good storage experience. That’s why we offer StoreProtect – a simple and flexible way to add an extra layer of protection for your stored belongings.
While your goods are stored at your risk, StoreProtect offers an enhanced level of care under a contractual liability arrangement. It’s not insurance, but it acts as a safeguard for the unexpected – providing you with extended liability protection in case of loss or damage, where the cause could have been reasonably prevented by us.
How it Works
· StoreProtect is voluntary – you don’t have to take it up, but we strongly recommend it if your goods are valuable or sentimental.
· Protection is offered on a new replacement basis – meaning eligible items are valued at today’s replacement cost (with some exceptions).
· If something does go wrong, and it’s determined we could have prevented the cause, we may extend our liability to match the Declared Value you’ve provided – replacing our standard limits.
Good to Know
· Many home and contents insurance policies don’t cover items while in storage. That’s why StoreProtect exists – to fill the gap and offer cover that’s designed for life in storage.
· You get your first month of StoreProtect free, so you can settle in and decide whether to continue.
· StoreProtect is available to customers within our Target Market only. You’ll need to read our Self Storage Licence Agreement and the StoreProtect Addendum, which includes the Target Market Determination.
Declaring Your Value
To activate StoreProtect, you’ll need to:
· Confirm that you want it
· Provide a Maximum Replacement Value for your stored goods
· Pay the additional StoreProtect fee
We’ll use this figure if there’s ever a claim – so it’s important that it reflects the actual cost to replace your goods as new. If you undervalue your contents, any claim may be reduced proportionally.
Example of Proportional Reduction
If you store goods worth $10,000 but only declare $5,000, and $3,000 worth of goods are lost or damaged, we’ll only be liable for $1,500 – a 50% proportional payout.
Store with Confidence
StoreProtect is part of our commitment to making storage simple, safe and flexible. Whether you’re storing for a few weeks or a few years, we want you to feel good about your space – and everything in it.
Have questions? Our team is here to help you decide if StoreProtect is right for you.
Download Documents Below